Unlock your AI Potential

At ICON, we believe that no matter where you are in your AI journey, we can support you in developing and implementing innovative and responsible AI solutions. Our consulting services are designed to guide organizations like yours in navigating the complexities of AI while upholding the highest standards of fairness, transparency, accountability, and inclusivity.

The Innovation Challenge

Many organizations face challenges due to a lack of clarity and understanding regarding the rules and ethical implications of AI. This uncertainty can limit innovation and hinder the effective implementation of AI solutions. Most companies are already using some form of AI. While AI is not new, it is being reignited and becoming more prevalent across various sectors. Organizations are increasingly willing to embrace this technology, recognizing its potential to drive innovative solutions and efficiency.

How We Can Help You Innovate

Clear Frameworks: We provide comprehensive guidelines that clarify the rules and best practices in AI, allowing your teams to innovate confidently within a responsible framework.

Empower Stakeholders: Our emphasis on transparency and explainability ensures that all stakeholders understand AI decisions, fostering a culture of innovation and collaboration.

Identify Opportunities: We assist in identifying potential AI use cases that align with your business goals, unlocking new avenues for growth and innovation.

Hands-On Training: Through our prompt engineering workshops, we equip your team with the skills needed to effectively leverage AI, empowering them to explore creative solutions in their respective domains.

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AI Use Case Identification, Feasibility, and Value Assessment

This effort aims to identify potential AI use cases within the organization, assess their feasibility and value, and create a prioritized roadmap for implementation. The focus is on ensuring alignment with business goals, assessing ROI, and understanding the resources and risks associated with each use case.

The objectives/outcomes of this effort would include:

  • Work with stakeholders to identify potential AI applications.
  • Use industry knowledge and analytics to create AI use cases for your business.
  • Analyze each use case for impact, feasibility, and alignment with goals.
  • Assess ROI, implementation complexity, resource needs, and risks.
  • Create a roadmap to prioritize AI use cases by value and feasibility.

Responsible AI Maturity & Risk Assessment

This offering aims to assess the current state of AI systems, practices, policies, and governance structures within the organization to determine their maturity level in responsible AI.

The objectives/outcomes of this effort would include:

  • Assess current AI systems, practices, policies, governance structures, and maturity levels.
  • Identify and evaluate potential ethical, legal, and operational risks associated with AI applications.
  • Determine the impact and likelihood of these risks on business operations and reputation.
  • Identify gaps in responsible AI governance and risk management, and provide recommendations for improvement.
  • Develop workshops and materials on responsible AI principles, ethical considerations, and risk management.
  • Create a roadmap to prioritize AI use cases by value and feasibility.

RAI Center of Excellence Formation

This offering aims to establish a Responsible AI (RAI) Center of Excellence (CoE) within an organization.

The objectives/outcomes of this effort would include:

  • Define the vision, mission, and objectives of the Responsible AI CoE.
  • Develop a strategic framework integrating responsible AI practices with Lean Portfolio Management principles.
  • Establish governance models, including roles, policies, and procedures for AI development and compliance.
  • Align CoE activities with Lean Portfolio Management for efficient prioritization and execution of AI initiatives.
  • Monitor CoE performance and provide ongoing support to ensure agility and responsiveness.

Prompt Engineering Foundations and Workshops

This offering aims to design and deliver a series of foundational training sessions and role-based workshops focused on prompt engineering for generative AI models. The training will include hands-on exercises tailored to enhance the skills and abilities of participants across various roles, enabling them to effectively leverage prompt engineering in their respective domains.

The objectives/outcomes of this effort would include:

  • Identify roles that benefit from prompt engineering and develop tailored practices.
  • Provide foundational training on AI prompt engineering and core techniques.
  • Explain how AI models interpret prompts and outline best practices.
  • Conduct workshops and interactive sessions for hands-on practice.
  • Introduce advanced techniques and optimization strategies for effective prompts.
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