Diagnostic Capabilities

The most effective way to start any initiative is by first identifying and deeply understanding the problem at hand, rather than jumping straight to a one-size-fits-all solution. While we bring a broad range of expertise and proven methodologies, true success comes from aligning our approach with the unique challenges and business objectives of each organization. By thoroughly defining the problem space and establishing clear, measurable success criteria before implementing any solution, we ensure that our efforts drive meaningful impact. This disciplined approach not only maximizes effectiveness but also prevents wasted effort, misalignment, and unnecessary complexity—allowing us to deliver targeted, high-value outcomes that matter to your business.

AI adoption is not just a technological shift—it's a leadership transformation. This executive coaching initiative empowers leaders to break free from the fears that stall AI adoption, addressing both FOMO (Fear of Missing Out) and FOMU (Fear of Messing Up). Through strategic coaching, mindset shifts, and actionable frameworks, executives will gain the confidence to lead AI-driven change, manage resistance, and foster a culture of innovation. By reframing fear as an opportunity, leaders will create an environment where teams feel empowered to experiment, learn, and embrace AI with clarity and purpose.

Shift Mindsets from Fear to Opportunity
Help leaders identify and overcome FOMO and FOMU by reframing fear as a catalyst for growth, innovation, and experimentation in AI adoption.

Develop Confident, AI-Literate Executives
Equip leaders with the knowledge, tools, and frameworks to confidently lead AI initiatives, regardless of their technical background.

Build a Culture of Empowerment and Innovation
Enable leaders to foster psychologically safe environments where teams are encouraged to test, learn, and innovate with AI technologies.

Drive Organizational Readiness for AI
Assess current leadership readiness and build a tailored action plan to support scalable AI transformation across departments.

Navigate Resistance and Lead Through Change
Provide strategies for managing organizational resistance, aligning stakeholders, and sustaining momentum through the AI journey.

Establish a Strategic AI Vision and Purpose
Help leaders articulate a clear, values-driven vision for AI adoption that aligns with business goals and inspires teams to contribute.

Accelerate Experimentation and Learning Loops
Encourage the creation of lightweight, iterative AI use cases that allow for fast feedback, rapid wins, and reduced risk.

Embarking on a journey toward artificial intelligence (AI) integration requires a clear understanding of your organization's existing capabilities and readiness. The "Where Are We Now? AI Current State Assessment" is a comprehensive, multi-week evaluation designed to analyze your company's current AI maturity and preparedness. This foundational step is crucial before engaging in subsequent workshops and strategic planning sessions.

This assessment can be done at the corporate enterprise, business unit, program, project, and team levels. Information and recommendations can be rolled up and down to foster communication and improvement.

Clear View of AI Readiness
Gain a comprehensive understanding of your organization's current AI maturity across people, processes, technology, and data infrastructure.

Capability Gap Identification
Identify critical gaps in skills, platforms, governance structures, and data quality that may hinder AI adoption or scaling efforts.

Stakeholder Alignment
Evaluate alignment across leadership, teams, and business units on AI priorities, use cases, risk tolerance, and success metrics.

Regulatory Context & Compliance Readiness
Analyze your organization's current position relative to national, state, and industry-specific AI regulations. This includes assessing compliance with frameworks such as GDPR, HIPAA, CCPA, and SEC/FINRA, as well as readiness for evolving standards on AI ethics, transparency, and governance.

Risk & Opportunity Landscape
Uncover high-risk areas and ethical considerations in AI implementation while highlighting high-impact, low-friction opportunities to deliver early value.

AI Investment Prioritization
Provide a fact-based foundation to prioritize AI initiatives and resource allocations in alignment with strategic goals and regulatory obligations.

Strategic Baseline for Roadmapping
Establish a clear, data-informed baseline to guide the creation of a customized AI adoption roadmap that is scalable, sustainable, and measurable.

Benchmarking & Maturity Scoring
Deliver an AI maturity model and benchmark your organization against industry peers and regulatory expectations to inform future planning.

Cultural & Organizational Readiness Insights
Assess organizational culture, leadership support, and change readiness to ensure successful and responsible AI integration across teams.

  • What is the AI Readiness Assessment: The keys to understanding your organization's existing capabilities and readiness for AI integration.
  • Comprehensive Evaluation: Analyzing your company's AI maturity and preparedness.
  • Next Steps: Crucial for guiding future workshops and strategic planning sessions.

This assessment can be done at the corporate enterprise, business unit, program, project, and team levels. Information and recommendations can be rolled up and down to foster communication and improvement.

Unlock AI's full potential with a structured 11-week engagement designed to identify, assess, and prioritize AI use cases that drive real business value.

Through stakeholder collaboration, feasibility analysis, and strategic roadmapping, this initiative ensures AI solutions align with your business objectives and operational needs. Our expert-led process provides a clear path to implementation—delivering actionable insights, a prioritized AI use case portfolio, and a roadmap for seamless integration into your workflows.

Validated, High-Impact Use Case Portfolio
Gain a curated, business-aligned list of AI use cases—prioritized by feasibility, value, and urgency—to ensure immediate relevance and long-term ROI.

Cross-Functional Alignment on AI Strategy
Achieve organization-wide consensus through structured stakeholder engagement, ensuring AI initiatives are fully integrated with business objectives and operational realities.

Feasibility & Readiness Assessment
Identify key technical and organizational enablers and blockers, providing a realistic lens on what can be implemented now vs. later—mitigating risk and maximizing value.

Strategic Roadmap for AI Implementation
Walk away with a clear, time-bound implementation roadmap that guides AI integration—from concept to scale—across prioritized business areas.

Actionable Insights for Executive Decision-Making
Equip leadership with the data and clarity they need to confidently invest in AI with precision, aligning resource allocation to the highest-value opportunities.

  • AI Use Case Identification: Identifying, assessing, and prioritizing AI use cases that drive business value.
  • Stakeholder Collaboration and Coaching: Working closely with key stakeholders to align AI solutions with business objectives.
  • Feasibility Analysis: Analyzing the feasibility of potential AI use cases to ensure they are viable and impactful.
  • Strategic Roadmapping: Creating a clear roadmap to guide AI implementation and integration into workflows.
  • Expert-Led Process: Delivering actionable insights, a prioritized AI use case portfolio, and a path for seamless AI integration.

This highly-customized, multi-faceted engagement can help across a company enterprise to improve business outcomes at the executive enterprise, business unit, programs, and team levels.

For those seeking immediate operational impact, leverage AI-driven insights to eliminate inefficiencies, streamline workflows, and accelerate Agile and business operations. This data-driven assessment uncovers bottlenecks, identifies automation opportunities, and delivers an AI-powered roadmap to enhance decision-making and reduce operational waste. Through intelligent data analysis and actionable recommendations, we help organizations optimize work intake, minimize task-switching, and implement low-risk, high-impact AI adoption strategies—driving measurable improvements in efficiency and speed.

Leaders, change agents, and all those familiar with workflows and their gaps.

  • Leverage AI-driven insights to eliminate inefficiencies and streamline workflows
  • Accelerate Agile and business operations through data-informed strategies
  • Identify process bottlenecks and automation opportunities using data-driven assessments
  • Develop and implement an AI-powered roadmap for operational improvement
  • Enhance decision-making and reduce operational waste through intelligent data analysis
  • Optimize work intake and reduce task-switching to improve team focus and output
  • Apply low-risk, high-impact AI adoption strategies to achieve measurable efficiency gains

Leaders, change agents, and all those familiar with workflows and their gaps.

This two-day executive learning experience equips senior leaders and board members with the strategic insight, governance frameworks, and ethical principles needed to lead confidently in an AI-powered world. Through high-level discussions, real-world case studies, and collaborative leadership exercises, participants will develop actionable strategies to align AI investments with business goals, manage risks, and drive responsible, ethical adoption across the enterprise.

Lead with Confidence in AI Governance
Establish the executive's critical role in shaping, overseeing, and championing AI governance strategies that ensure accountability, transparency, and alignment with corporate values.

Align AI Strategy with Business Goals
Ensure AI initiatives directly support organizational objectives, unlock measurable value, and deliver strategic impact through thoughtful prioritization and investment planning.

Mitigate Risks Through Responsible Oversight
Identify and proactively manage key AI risks—such as bias, privacy, and regulatory non-compliance—through ethical leadership and robust governance frameworks.

Drive Ethical AI Adoption
Champion fairness, transparency, and explainability by embedding ethical principles into AI development, decision-making processes, and enterprise culture.

Govern for Long-Term Success
Design and implement governance structures that sustain responsible AI development and usage, balancing innovation with oversight to protect reputation and trust.

Manage Change and Workforce Impact
Lead organizational transformation by anticipating workforce shifts, reskilling needs, and cultural adaptation required to thrive in an AI-driven future.

AI as an Amplifier, not a Replacement

AI is designed to enhance, not replace, human roles. Our approach prioritizes responsible AI adoption, ensuring that AI supports decision-making, optimizes workflows, and empowers teams without diminishing human expertise and collaboration.

By leveraging AI in a targeted and customized manner, ICON Agility can help drive innovation while upholding its mission-driven, people-centric values.


This is by no means a comprehensive list of ALL of our capabilities, but we strongly feel that we need to begin with the problem to be solved, before moving on to workshops, role-based training, etc.

Reach out today to discuss how ICON Agility can support your AI journey.

Potential Key Insights on AI Adoption and SAFe Framework

  1. SAFe and AI Adoption:
    • SAFe principles and Responsible AI provide the governance structure needed for AI initiatives
    • The need for clear leadership and decision-making in AI-driven organizations—SAFe's Lean-Agile leadership provides structure.
  2. SAFe Implementation for AI at Scale:
    • The challenge of scaling AI capabilities across large organizations can be mitigated with SAFe's emphasis on value streams and ARTs, ensuring AI initiatives align with business outcomes
    • AI success requires a robust, scalable structure to manage complexity—SAFe's Program and Portfolio levels deliver the necessary oversight.
    • Effective and meaningful AI solutions require cross-functional teams and span multiple domains (engineering, data, business) requiring a focus on collaboration towards incremental value delivery.
    • AI models need iterative testing and development—SAFe's continuous feedback loop supports rapid, responsive AI model iterations.

Upskilling for the Future of Business IT

A hands-on, six-week cohort designed to help professionals grasp AI's impact on key business functions and stay competitive in a rapidly evolving landscape.

This course is designed for professionals with experience, skills, and industry knowledge who need to bridge the gap between their expertise and today's evolving technology landscape. Whether you've been out of the workforce for a while, your role has shifted, you're leading teams and need insight into their tools, or you're simply trying to find your place in the new era of IT—this course will help you stay relevant and confident in the face of change.

Wherever you're starting from, we'll meet you there

Leading the Future of Business IT Curriculum

Module 1: Understanding the Shift in Business IT

Getting started with an understanding of the shift in Business IT, and what it means for you.

Module 2: AI & Intelligent IT Automation in Modern Business IT

Explore AI-driven automation in Business IT; its phases, impact, and how to navigate this shift for smarter decision-making and efficiency.

Module 3: FinOps & DevOps in Modern Business IT

Explore the intersection of FinOps and DevOps and how to integrate cost awareness into IT workflows for smooth innovation and financial accountability.

Module 4: Cybersecurity & Data Analytics in Modern Business IT

Explore the power of cybersecurity enhanced with data analytics to strengthen threat detection and risk management for a more resilient and proactive security posture.

Module 5: Delivering the Workshop

Learn how to lead a full AI & IT Modernization Strategy Workshop. Practice flow, timing, transitions, and adapting to different audiences. Tailor a facilitator's toolkit to confidently deliver sessions with clarity and impact.

Module 6: Facilitating Strategy and Alignment

Develop the skills to guide executive conversations, manage group dynamics, and keep workshops focused on outcomes. Practice real-world scenarios and receive feedback to ensure you're ready to lead with authority and confidence.

Master the Fundamentals of Modern Business IT

  • Identify key drivers of change across enterprise IT.
  • Recognize how digital transformation reshapes roles and priorities.
  • Differentiate legacy IT from modern, AI-enabled frameworks.

Deepen Understanding of Key Concepts

  • Explain how AI and automation enable smarter IT operations.
  • Describe the role of FinOps and DevOps in cost-effective modernization.
  • Understand how cybersecurity and data analytics support resilient IT strategies.

Prepare to Lead Business IT Strategy Workshops

  • Facilitate cross-discipline collaboration across IT, finance, and security.
  • Guide conversations on governance, compliance, and responsible AI adoption.
  • Adapt workshop material to varied audiences and maturity levels.

Apply and Coach with Confidence

  • Translate workshop content into actionable client outcomes.
  • Navigate real-world challenges, trends, and objections with authority.
  • Demonstrate readiness to lead, coach, and support client strategy sessions.

Who Is This Course For

1

Mid-career professionals re-entering the workforce or transitioning roles

2

IT managers and team leads looking to stay current with modern IT practices

3

Project managers who need a better understanding of IT trends and workflows

4

Software engineers adapting to automation, AI, and cloud-driven development

5

IT sales professionals who need to understand the technology they're selling

6

Product managers aligning business goals with evolving IT capabilities

7

IT executives and decision-makers staying ahead of industry changes

8

Business analysts and consultants helping companies navigate IT shifts

9

Operations and support professionals learning automation and IT service management

10

Finance and procurement specialists managing IT budgets and cloud costs

11

Cybersecurity and compliance professionals ensuring IT systems stay secure and compliant

What You'll Get Out of This Course

  • Analyze how AI, IT Automation, DevOps, FinOps, Cybersecurity, and Data Analytics are actively reshaping modern Business IT
    Gain practical insights into critical Business IT areas, helping you stay relevant and make informed decisions.
  • Assess your current skills, identify gaps, and create a targeted upskilling plan aligned to modern Business IT needs
    Know exactly where you stand and create a learning strategy tailored to your personal career goals.
  • Apply real-world case studies to understand Business IT trends in action
    See how companies are using AI, automation, and cloud strategies to solve business challenges—and how you can do the same.
  • Create a clear career roadmap with ongoing learning goals and next-step actions to keep you ahead of Business IT trends.
    Set realistic learning goals and action plans that keep you ahead in the rapidly evolving Business IT field.
  • Master cross-discipline collaboration to drive meaningful business outcomes.
    Learn how IT, finance, security, and operations work together in modern Business IT to align technology with strategy, improve decision-making, and optimize delivery.
  • In addition to our standard 6-week cohort, we also offer a private bootcamp-style immersion format.
    This tailored approach allows you to dive deeper into the world of AI adoption and SAFe framework implementation, providing a more personalized and intensive learning experience. Whether you're an individual or a team, this immersive format can be customized to meet your unique needs and goals, helping you accelerate your journey to integrating AI and SAFe effectively.

This Course Includes

13 interactive live sessions

Lifetime access to course materials

6 in-depth lessons

Direct access to instructor

12 projects to apply learnings

Guided feedback & reflection

Private community of peers

Course certificate upon completion


White Papers

Enable Responsible AI
Get Started Now