Trusted by over 40% of Fortune 100 companies in 35 different industries
Tailoring Agile for Sargento's IT & Business Teams
ICON Agility Services partnered with Sargento to support the adoption of Agile practices across newly formed teams—both within IT and in business functions beyond it. As Sargento looked to increase cross-functional collaboration, speed, and alignment, we provided hands-on coaching, team training, and strategic guidance to help embed Agile mindsets and workflows.
Driving Scalable and Compliant Blood Supply Chain Solutions
ICON Agility Services partnered with ARC-One to align both the organizational structure and software architecture in support of continuous, uninterrupted value delivery. Through leadership coaching, targeted SAFe training, and the successful launch of an Agile Release Train, we helped ARC-One foster better alignment, faster decision-making, and more predictable delivery across teams.
Accelerating Digital Transformation at Panera Bread
ICON Agility Services guided Panera through the implementation of SAFe® (Scaled Agile Framework) to better connect strategy with execution, enhance operational efficiency, and increase adaptability in a fast-moving market. By combining executive coaching, a full-scale Agile transformation, and enterprise tool integration, Panera built a cohesive, scalable operating model that empowered teams and fueled faster, more innovative delivery.
Breaking the Priority Gridlock: How a CPG Tech Team Aligned Business Units with WSJF
A major consumer packaged goods (CPG) company had already undergone two large-scale Agile transformations with top-tier consulting firms—but both fell short. Despite heavy investments in training, the initiatives lacked effective coaching and long-term follow-through. By the time ICON Agility Services was brought in as the third attempt, leadership was clear on one thing: PI Planning had to be the cornerstone of success.
Driving AI-Powered Innovation at Intrado
ICON Agility Services led a Lean-Agile transformation at Intrado using the SAFe® framework, guiding the shift from a project-based model to a product-oriented approach. With focused Agile coaching, leadership alignment, and enterprise tooling support, teams embraced faster, iterative development cycles and stronger cross-functional collaboration—enabling Mosaicx to be delivered efficiently and continuously enhanced.
Implementing Agile Transformation
Led by ICON SPCT Charlene M. Cuenca, AAM began implementing SAFe in 2017 to align Business and IT on capacity and demand. In a year, AAM united their US, UK, and Netherlands divisions under one SAFe® Portfolio. They also created a Lean Portfolio Management (LPM) capability to encompass all 3 locations, which provided an unprecedented level of openness and transparency. Today, SAFe practices and principles are integral to AAM, whose employees visibly protect the Lean-Agile way of working.
Full SAFe® Transformation
ICON coached and trained the Access Control Division, which develops systems to help buildings achieve maximum security while increasing efficiency and lowering costs. ICON partnered with Building Technology & Solutions, Power Solutions, and Salesforce.com to implement SAFe and achieve the goal of faster time to market and increased quality. ICON provided transformation leadership, coaching, and training and helped stand up JCI’s “Common Agile Practice Initiative.”
SAFe® Transformation
ICON provided Elekta with SAFe transformation and team coaching support from 2013-2019, as Elekta transitioned from Agile to scaling with SAFe. ICON trained and coached 2 SAFe programs and provided strategic guidance for the Enterprise. ICON designed and helped Elekta build a sophisticated continuous delivery pipeline that automated the build, test, integration, and release of 300+ custom components, in addition to several legacy systems under active development by teams all over the world.
Full SAFe® Transformation
From 2015-2017, ICON helped facilitate their initial Program Increment Planning exercise and provided enterprise-level coaching that successfully implemented agile at scale. As a result, Vantiv has improved employee engagement, reduced time to market, and meets customer needs with innovative solutions.
What Our Clients Say About Us
"ICON has been integral to our SAFe Transformation and certification training at Emerson. The skilled Agile coaches and SAFe instructors have enabled us to grow from 2 initial ARTs to over 20 ARTs in 3 years. ICON is a great partner, and I am excited to continue working and transforming with them!"
"ICON has not only raised awareness of gaps in our understanding of agile development but has been instrumental in closing those gaps through training, coaching, mentoring, and knowledge transfer. The coaches assisting us [brought] a wealth of information and practical experience to our efforts. They have guided us in leveraging what makes sense for our organization."
"With ICON's help in the Agile transition, our business partners and leadership started realizing the benefit of fast delivery and better-quality software. Agile teams are happier due to being empowered to make a difference and seeing the fruits of their labor faster."
"I can tell stories or describe capabilities, but it boils down to two things in my experience with ICON – highly skilled, passionate professionals who can also adapt to the local business context."
"Excellent training. Really had good time learning. The instructor shared real time examples and role played different roles to demonstrate different SAFe Agile team personas. He was very knowledgeable and was able to address all the questions or discussion that team had. Taking the Leading SAFe course under him was incredibly engaging and enjoyable."
"ICON provided a coach that was very knowledgeable and demonstrated his knowledge in an engaging and humorous manner. He is the best instructor I have had by far. I would be happy to take a course with him again in the future. I wish I had him for all my SAFe classes!"
"ICON Agility has been a valued partner for Intrado’s Scaled Agile transformation. Not only have their coaches been top-notch, but ICON has also gone the extra mile to work with Intrado in identifying coaches who fit well into our company culture, ensuring we maximized the value of the coaching engagement."